-
Where to Find Wallpapers for Your Restaurant
If good food sparks appetite, then appealing decor takes the dining experience to a whole new level. However, interior design tends to be a challenge for many restaurant owners, whether it is a cafe, fine dining, or a fast food restaurant. With the right wallpapers, however, your restaurant will look great and will attract more customers than you imagine. Depending on your restaurant, you can customize wallpapers to suit your business to a tee. But where do you find the best and most ideal wallpapers for your restaurant? Well, this is million-dollar question. Let me first of all begin by saying that you have a plethora of online stores to…
-
How to Handle Customer Complaints in a Restaurant
If you are in the service industry, then you should be ready to handle customers complaints. No matter how good your services are, there will be days when you will have a dissatisfied customer. How you handle even one case of a customer’s complaint can have a major impact on your ratings and reviews. Remember that no complaint should be dismissed rudely. Handling the situation Listen actively: from the start, make sure the customer feels safe and understood. Do not be defensive from the start. Listen to their complaints and assure them that you empathise with how they feel. Do not become distracted or interrupt them when they express their…