The internet is full of advice on what couples and other patrons should wear when they are visiting a restaurant. Unfortunately, somewhat less guidance is available for those who are opening a restaurant and aren’t sure what to tell the staff to wear. Outside of chain restaurants, uniforms are becoming less common, and staff are given more discretion on what they wear. While this is great from an empowerment point of view, it can make it more challenging to set and maintain standards. This article explores some of the things that restaurant owners can do to make sure that their front of house team looks good every day of the…

When it comes to the success of restaurants some owners may assume that the most significant aspect should be the food. Whilst the menu is important this does not mean that the interior design should be neglected. An eatery could serve the best food in the world but if the decorations are bare then customer satisfaction will be reduced. One of the biggest mistakes that many restaurants make is to forget about floor décor. A well placed rug can make a massive difference. The ideal site to purchase one from is TrendCarpet. Their site catalogue has a wide range of floor coverings which will appeal to many different kinds of…

Food is undoubtedly the first thing people think of when it comes to deciding which restaurant they would like to eat in, but the look and feel of the dining room can also be significant. This is something that some restauranteurs struggle to get right, especially when they are opening their restaurant for the very first time and only have a limited amount of money available to them. Cheap Ways to Decorate a Restaurant One of the best ways to decorate a restaurant is with trendy Posters. While this may throw up images of student bedrooms, the truth is that there are all sorts of posters available on websites such…

If good food sparks appetite, then appealing decor takes the dining experience to a whole new level. However, interior design tends to be a challenge for many restaurant owners, whether it is a cafe, fine dining, or a fast food restaurant. With the right wallpapers, however, your restaurant will look great and will attract more customers than you imagine. Depending on your restaurant, you can customize wallpapers to suit your business to a tee. But where do you find the best and most ideal wallpapers for your restaurant? Well, this is million-dollar question. Let me first of all begin by saying that you have a plethora of online stores to…

If you are in the service industry, then you should be ready to handle customers complaints. No matter how good your services are, there will be days when you will have a dissatisfied customer. How you handle even one case of a customer’s complaint can have a major impact on your ratings and reviews. Remember that no complaint should be dismissed rudely. Handling the situation Listen actively: from the start, make sure the customer feels safe and understood. Do not be defensive from the start. Listen to their complaints and assure them that you empathise with how they feel. Do not become distracted or interrupt them when they express their…